FAQ

 

 

How do I become a member ?

 

At Beechworth Gold we strongly believe in supporting and rewarding our customers, which is why we have created an exclusive Loyalty Program that offers a whole range of member benefits and special offers you will simply love. 

 

 

A bag full of member benefits;

  • Bonus gifts

  • Special member offers

  • Pre-sale announcements

  • Monthly newsletter with great deals

  • $20 birthday gift card

  • So much more

 

 

 

 

 

 

 

 

 

 

 

 

 

Loyalty Program Conditions

  • Valid at Beechworth Gold only.

  • Only one single completed card can be redeemed at any one time.

  • A new card will be issued upon redemption of the previous completed card.

  • The loyalty card Is only applicable to the card owner and is not transferable to family or friends.

  • The Birthday voucher cannot be used in conjunction with any other offer

  • Birthday vouchers can be redeemed when spending $50 or more

  • Natural Gold Nuggets, Watches and are excluded from this Loyalty Club Program.

  • Courtyard Sales are excluded from the Loyalty Club Program.

  • Birthday Card Vouchers cannot be redeemed for Members' Specials, Super Specials, watches, nuggets and courtyard Sale Items.

  • Beechworth Gold has the right to cancel this program at any time without prior notification.

  • For the purpose of signing off a purchase frequency square, only 1 square is issued per visit and is not dependant on item quantities or value of items.

  • A purchase frequency square will be issued when a lay-by and/or customer order has been paid in full and is recognised as a completed sale.

  • The free gift reward is selected at the discretion of Beechworth Gold.

  • The free gift reward cannot be exchanged for cash or credit.

  • Member benefits and special offers will change periodically and may do so without prior notifi

     

 

Returns Policy Online


Terms of Sale:

Products will be accepted by Beechworth Gold in Australia only for refund or credit (excluding any shipping charges), or for exchange, only if returned in saleable condition within 30 days of purchase and accompanied by the original sales receipt, unless the item is not of merchantable quality.

A refund will be made to the purchaser, upon request, only if payment has been received in full by Beechworth Gold.

Gift recipients are entitled to an exchange or a non-refundable merchandise credit. Gift Vouchers cannot be exchanged for credit or cash. To return or exchange your gift selection, please follow the instructions included with your package.

Please make contact with Beechworth Gold to discuss your return options.

Returns can be sent, via an insured method, directly to:

Beechworth Gold - Att: Manager, 29 Camp Street, Beechworth Victoria Australia 3747

 

Returns Policy Instore

If the item is unsuitable you may return the item you bought instore for an exchange or credit note.

If the item is faulty we will assess and either exchange or refund.